Quality Assurance Specialist

Quality Assurance Specialist

Work Location: Al Kharkh – Baghdad – Iraq

Job Description

• To compose, implement, and control processes to ensure that processes and procedures meet required specifications for quality, function, and reliability prior to delivery of service.
• Providing control of the quality assurance processes
• Preparing and implementing quality assurance policies and procedures based on ISO standards.
• Identifying and setting appropriate quality standards and parameters for processes and services,
• Communicating quality standards and parameters to other team members.
• Identifying and analyzing issues, and other problems, particularly when problems recur in multiple procedures; recommending and facilitating solutions to these issues.
• Reviewing team members and higher management feedback regarding the improvement of Quality Assurance Processes.
• Maintaining compliance with the Labor Law of Iraq and Local Authorities’ regulations, guidelines, and policies.
• To devise procedures to inspect and report quality issues
• To monitor all operations that affect quality assurance standards.
• To supervise and guide team members and train the key position on the quality of processes and procedures.
• To appraise team members’ requirements and make sure they are achieved
• Facilitating proactive solutions by collecting and analyzing quality assurance data
• Reviewing current standards and policies
• To keep records of quality assurance reports, statistical reviews, and relevant documentation
• Ensuring compliance with laws and regulations & all legal standards are met
• Conducting regular monthly/quarterly/annual inspections.
• Performing routine inspections and quality assurance checks.
• Maintaining the quality of conducting policies, SOPs, processes & procedures in all departments based on ISO standards.
• Ensuring all official processes are controlled and monitored
• Processing quality audits and quality assurance reviews
• Documenting new and existing processes
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with higher management.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training modules and operating manuals.