Travel Agency Manager

A travel agency manager plans organize, directs, and controls the operations of travel-related organizations. They also coordinate and direct the activities of staff, overseeing not only the day-to-day tasks but the hiring, training, and evaluating of staff members as well. Agency managers may also research new products and destinations, often by traveling to them and experiencing firsthand the services available.


  • Use operations management skills, such as establishing work plans and objectives
  • Use financial management skills, such as overseeing budget
  • Manage human resources, such as hiring and training staff
  • Use sales and marketing skills, such as determining potential markets
  • Co-ordinate merchandising functions through retail buyers
  • Research new products

Knowledge, Skills, and Abilities:

  • Strong written and verbal communication skills
  • Proven sales and marketing abilities
  • Organizational and planning skills
  • Customer service skills
  • Human resource management skills
  • Financial management skills
  • Marketing and selling skills
  • Research skills
  • Travel and/or management experience
  • Strong leadership and team-building skills
  • Time and risk management skills are an asset
  • Second language is an asset
  • BS degree is required
  • Several years of related retail sales experience with increasing levels of responsibility is required
  • BS Degree or degree in tourism, business, or management may be necessary
Job Category: Management
Job Type: Full Time
Job Location: Baghdad

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